No Problem

What do the waiter who poured the ice tea refill, the waitress who gave me the second fork for splitting the desert, and the store clerk who found the right size shirt all have in common?

They all received a “thank you” from me. And they all responded “no problem.”

What ever happened to “you are welcome?” In all the above examples I am the customer and the employee is providing customer service. “No problem” should not be in an employee’s vocabulary. Heck, in my mind, it should not be in anyone’s mind or ever be used except in responding to my Granddaughter’s request for math homework.

You are welcome.


About Boyd & Nicholas
Boyd & Nicholas — THE COST REPORT PEOPLE® The nation’s leading cost report preparation firm, Tom Boyd and Tom Nicholas are THE COST REPORT PEOPLE®. Specializing in home health and hospice, Boyd & Nicholas have earned an impeccable reputation for service, expertise and integrity delivered with professionalism and personality. At a time when cost reports are defining the very future of home health Medicare reimbursement, trust THE COST REPORT PEOPLE® with your submission and experience the difference! (877) 424-6527.

One Response to No Problem

  1. Pat Laff says:

    Couldn’t agree more!


    Pat Laff Laff Associates 117 Club Course Drive Hilton Head Island, SC 29928 (843) 671-4170 (843) 671-4306 Fax



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